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General Pension and Social Security Authority GPSSA Explained for UAE Employers and Employees

by Rifa S Laskar Nov 15, 2025 5 MIN READ

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The General Pension and Social Security Authority (GPSSA) is the backbone of retirement and end-of-service benefits in the UAE. Whether you’re an Emirati employee or an employer, understanding the GPSSA’s role, your obligations, and your rights can make a huge difference to your financial future. In this article, we break down how GPSSA works, how you register, how contributions are calculated, and how to resolve common issues.

1. Introduction

The General Pension and Social Security Authority (GPSSA) is the essential regulator. The general pension and social security authority oversees the retirement savings. GPSSA administers end-of-service benefits it a sets contribution rules. GPSSA protects insured workers, it also supports both employers and employees across the UAE & it plays a key role.

If you’re an Emirati employee or an employer in the UAE, take a moment and read through this to understand exactly what GPSSA does, what your obligations are, and how it benefits you in the long run.

2. What Does the General Pension and Social Security Authority Do?

The general pension and social security authority is responsible for managing pension contributions that are collected from both employees and employers. It ensures that insured Emirati workers in the government and private sectors are covered. The authority handles retirement benefits, end-of-service payments, and tracks service periods to calculate liabilities. GPSSA also ensures employer compliance on contribution of deadlines and correct salary reporting. Beyond pensions, it designs and regulates the social security framework, which helps to maintain social protection across the United Arab Emirates.

3. Coverage Areas

GPSSA in the UAE (National Overview)

Across the UAE, the general pension and social security authority uae covers the Emirati citizens working in the government and private sectors. It defines eligible insured categories, sets minimum and maximum insurable salaries, and also mandates contributions. Employers must adhere to the GPSSA rules for every insured staff member, which makes sure to register them and make monthly payments.

General Pension and Social Security Authority Dubai

In Dubai, the general pension and social security authority dubai governs retirement benefits for Emirati employees just like in other emirates. Dubai-based firms must register Emirati employees with GPSSA, also report their salaries accurately, and remit contributions on time.

General Pension and Social Security Authority Abu Dhabi

While GPSSA provides a unified national framework, Abu Dhabi may have its own administrative practices. The general pension and social security authority abu dhabi aligns with GPSSA standards but may differ slightly in reporting or benefit-calculation procedures. Employers in Abu Dhabi must be aware of these nuances while still following GPSSA’s core guidelines.

4. Key Pension Services Explained

GPSSA offers a number of critical services:

  • Registration: New Emirati employees require GPSSA registration & employers initiate this when someone joins in their company.
  • Contributions: Both employers and employees contribute a fixed percentage of salary also, the insurer’s salary base is defined by GPSSA rules.
  • Insurance Salary Calculation: GPSSA defines insurance salary, which may differ slightly from gross salary, and also, this base determines contributions.
  • Benefits: GPSSA supports maternity, disability, and retirement benefits for insured members.
  • Early Retirement: Under certain conditions, insured Emiratis can retire early, subject to GPSSA’s rules and minimum service periods.
  • Service Years Aggregation: If someone has worked in different sectors like government and private, GPSSA allows combining service periods for benefit calculation.

5. Using GPSSA Platforms

GPSSA provides digital tools to make things transparent:

  • On the official GPSSA website, employees can register, verify service periods, or check their contribution history.
  • There’s a contribution-tracking portal, which shows monthly payments made by the employer and employee.
  • Service-period verification tools help insured people confirm exactly how many years count toward their pension.
  • GPSSA also offers pension-estimate calculators, so employees can project how much they’ll receive once they retire.

6. Employer Responsibilities

Employers must stay compliant:

  • Monthly contributions: They must remit GPSSA contributions by set deadlines every month.
  • Reporting changes: If an employee’s salary changes, or they join or leave, the employer must report that via GPSSA’s portal.
  • Correct salary declaration: Employers should declare the right insurance salary to ensure accurate contributions.
  • Compliance penalties: Failure to contribute or report correctly can lead to fines or penalties from GPSSA.

7. Common Issues and Solutions

Certain common issues crop up frequently. Here’s how to handle them:

  • Mismatched service-period records: Sometimes the years tracked by GPSSA don’t match what an employee expects. So to avoid it, request a service-period audit through the GPSSA portal.
  • Incorrect salary inputs: If the salary was underreported, correct it immediately with your employer and GPSSA.
  • Late employer contributions: If an employer misses a payment, an employee can raise a complaint via GPSSA’s online helpdesk.
  • How to raise a case: Use GPSSA’s formal grievance procedure and there is an online form or a contact number also make sure to document emails and responses.

8. FAQs

Who is insured by GPSSA?
Emirati nationals employed in registered government or private roles with GPSSA contributions.

How are contributions calculated?
Based on the GPSSA-defined insurance salary, with fixed percentages from employee and employer.

Can I combine private and government service years?
Yes, GPSSA allows merging service periods across sectors for retirement calculations.

What if my employer doesn’t pay contributions?
You can file a complaint through GPSSA, which may penalize the employer after verification.

Can I retire earlier than the standard retirement age?
Early retirement is possible if you meet GPSSA’s minimum service years and eligibility rules.

How do I track contributions or estimate my pension?
Log in to the GPSSA portal to review contributions, verify service years, and use the pension calculator.

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